Frequently Asked Questions

Technical

What are the optimum file size specifications for tile images and graphics on Nirmy?


You can upload and display multiple images for your Brand Tiles and Callout Window. Here are the specifications to know. BRAND TILE IMAGES Currently, you can upload up to 3 images for your Brand Tile, which will animate in a rotating carousel on Nirmy's scrolling grid. Choose images that beautifully showcase or clearly articulate your products, goods or services. Make sure they will entice users to tap your Tile to see more information about you and what you have to offer in your Expanded View. Technical Specifications of Brand Tile Images Optimum image size: 616px x 924px (616 pixels wide x 924 pixels tall) Image formats accepted: Jpegs (.jpg) and PNG (.png). PNG (.png) is strongly preferred. CALLOUT WINDOW IMAGES Currently, you can upload up to 3 images to display in your Expanded View's Callout Window. Users will be able to swipe left or right on these images. You may upload images that simply showcase your products, goods or services. OR you may embed links to your images to make them interactive and lead users to take a specific action. CLICK HERE to see how to embed links to your callout images. Technical Specifications of Callout Window images Optimum image size: 2772px by 2082px (2772 pixels wide x 2082 pixels tall) Important: To prevent any important elements of your callout graphics from overlapping with the interaction buttons, be sure to place them 480 pixels above the bottom edge (see specifications diagram below). Image formats accepted: Jpegs (.jpg) and PNG (.png). PNG (.png) is strongly preferred. Aspect ratio: 4:3 (4 w x 3 h) To see technical diagrams, go to nirmy.app/image-specifications





Policy


General

What's Nirmy?


Nirmy is a tile-based, GPS-driven app consumers use to find or discover a variety of businesses nearby. It's fast, easy to use and free to download from the Apple App Store and Google Play Store. Watch this video to see it in action.




What type of business would benefit by being on Nirmy?


Any business with a physical location who wants to be easily found by local customers would do very well by being on Nirmy.




What makes Nirmy an ideal option for businesses over other business search apps?


  • INSTANT DISCOVERY - on other search apps, you have to type keywords to find anything. On Nirmy, simply launch the app and you instantly discover businesses near you. And you can find what you're searching for with 3 taps or less, no typing required.

  • BRAND SAFETY - Nirmy is NOT a crowd-sourced platform like most other business search apps. This means you have total control over your content and presence on Nirmy. Your brand is safe at all times.

  • CONTENT FLEXIBILITY - you have the ability to input, upload and display a variety of elements in your Expanded View, including images, unlimited live links, image links, videos, coupons, QR codes and promotional graphics. No other business search app allows this level of flexibility.

  • VALUE - some business search apps charge USD2,000 - USD4,000 or more per year to advertise on their platforms. Nirmy's full marketing features start at only USD240 per year and offers the above advantages, among many other features and benefits.




Why are there no customer reviews on Nirmy?


Foremost, Nirmy is a search and discovery app meant to help new customers find your business, be intrigued enough by your images, description and promotions to try you out, and be happy enough with your product or service to become a returning customer and recommend you to their friends. Instead of open-platform reviews from the public at large, Nirmy displays simply how many 'likes' a business has received. In the near future, if you tap on the 'likes' counter, Nirmy will show you which of your friends on the app, if any, have liked a business. After all, nothing beats the endorsement of the people who know you best.




What forms of payment do you accept?


We accept Visa, MasterCard and American Express credit cards. At this time, we do not accept cash, debit cards, PayPal, checks or cryptocurrencies. All payments are transacted securely online.




Are credit card transactions to pay for Nirmy secure?


Very much so. Credit card transactions to pay to be on Nirmy are processed by Stripe, a globally renowned and trusted payment processor. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. Stripe processes payments for other companies including Target, SalesForce, Unicef, Habitat for Humanity, the USO, Warby Parker and Shopify. For your added security, Nirmy does not store your credit card information.




Why can I only upload 3 tile images and 3 callout images?


Three tile images are sufficient opportunities to entice a user to tap open your business tile. In Expanded View, images are limited to three to ensure that a business is selecting only the most compelling images or messages to display. Any of these six total images can be changed or updated at any time for variety.




Why are promotional messages and sales announcements prohibited from being displayed on my business tile on the main scrolling grid?


To maintain a premium, uncluttered visual interface and preserve an enjoyable user experience, we do not allow businesses to display tile images on the grid containing promotional messages including, but not limited to, sales, coupons, discounts or special offers. However, you may absolutely display promotional messages and graphics in your Expanded View (in fact, we encourage it since app users will be on the hunt for deals you may offer).




I would like to apply a coupon code to create a business account on Nirmy, but I only have a debit card. Why do you only accept credit cards as a form of identity verification?


At this time, the identity verification system we use to help prevent unauthorized or fraudulent business accounts from being created on Nirmy currently only accepts credit cards.





Tips & Tricks

My business falls under more than one type. How should I decide which one to select as the main type?


Choose which category your business is most popular for, or conversely, choose the category that you may want your business to be found more often for moving forward. For example, if you are a "bar and restaurant" or offer automotive window tinting and graphics . . .





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